Terms

Who you are dealing with

• Built on Sheets is a trading name of [COMPANY NAME] Ltd, a company registered in England and Wales, company number [NUMBER], registered office [ADDRESS].
• Contact: hello@builtonsheets.com.

What Sam is

• Sam is a monthly subscription. Sam reads your messages, writes visits, clients, supplies and invoice drafts into your own Google Sheet, sends your crew their day each morning and you a report each evening.
• Sam never sends anything to a client until you have said ok to the exact text. You stay responsible for what you approve and for the records in your sheet.
• Sam is not accounting software and does not give tax, legal or financial advice.

Paying

• There is no free trial. You pay each month in advance, at the price shown when you subscribe. You can stop at any time; Sam stops at the end of the month you paid for, and nothing more is charged.
• If Sam has not done what we said it does in your first month, email us within 14 days of your first payment and we will refund that month in full.

Fair use

• Use Sam for your own business. Do not use Sam to send messages people did not ask for. Sam works through WhatsApp and Telegram and their rules apply too.
• Sam runs on its own WhatsApp numbers. If WhatsApp interrupts a number, Sam moves to another; we will tell you if anything changes for you.

If something goes wrong

• We work to keep Sam running every day, but we cannot promise it never stops: it depends on Google, WhatsApp, Telegram and our hosting. Your sheet always stays yours and keeps working as a sheet without Sam.
• Our liability to you for anything arising from Sam is limited to what you paid in the last three months. Nothing here limits liability that cannot be limited by law.

Law

These terms are governed by the law of England and Wales. If you are a consumer, you keep the protections of the law where you live.